BSBHRM502
Manage human resource management information systems


Application

This unit describes the skills and knowledge required to manage human resource information systems from the research and planning stages, through selection of appropriate systems, to implementation, ongoing review and system upgrades.

It applies to individuals with a well-established, sound theoretical knowledge base in human resource management and human resource information systems (HRIS) who are proficient in using a range of specialised technical and managerial techniques to plan, carry out and evaluate their own work and/or the work of a team. They may or may not have staff who report to them, but they are authorised to oversee the HRIS.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Identify human resource information requirements

1.1 Collect, collate and document information requirements of users

1.2 Identify communication processes to support user needs

1.3 Agree on information requirements and communication processes with users and relevant managers

1.4 Develop a draft information systems management plan with agreed review mechanisms, timeframe and criteria

1.5 Specify information requirements in a clear and concise manner

1.6 Ensure information requirements are consistent with organisational objectives and policies

1.7 Identify resources required to meet the information requirements within budget parameters

2 Select human resource information management system

2.1 Agree on selection criteria for the information management system with relevant groups and individuals

2.2 Ensure that selection criteria for the system has the capability to meet organisation’s objectives, policies and budget parameters

2.3 Evaluate potential systems against the criteria

2.4 Undertake cost benefit and risk analysis in relation to the systems which meet the selection criteria

2.5 Establish preferences for the system and provide selection report to senior managers

2.6 Ensure preferred system is capable of being customised to meet organisation and user requirements

3 Implement human resource information system

3.1 Develop implementation plan with users, other relevant groups and individuals

3.2 Confirm implementation plan’s roles and responsibilities with individuals and groups involved

3.3 Assign resources to meet implementation plan timeframe, quality and other objectives

3.4 Modify implementation schedule to resolve any problems arising

3.5 Ensure groups and individuals contribute to implementation in accordance with plan objectives

4 Monitor and evaluate performance of human resource information system

4.1 Monitor information system performance and prepare performance reports

4.2 Obtain feedback from users about the system

4.3 Benchmark system performance and technical specifications against other systems, and latest trends and developments

4.4 Analyse performance gaps and current strategies and introduce improvements

Foundation Skills

This section describes language, literacy, numeracy and employment skills incorporated in the performance criteria that are required for competent performance.

Skill

Performance

Criteria

Description

Reading

1.1, 1.2, 1.4, 1.6, 1.7, 2.2-2.4, 2.6, 3.3, 3.5, 4.1, 4.3, 4.4

Interprets textual information obtained from a range of sources and determines how content may be applied to individuals and organisational requirements

Writing

1.1, 1.3-1.5, 2.1, 2.5, 3.1, 3.3, 3.4, 4.1, 4.3, 4.4

Demonstrates clear writing skills by selecting appropriate conventions and stylistic devices to express precise meaning relevant to context and audience

Oral Communication

1.3, 1.5, 2.1, 3.1, 3.2, 4.2

Draws on a repertoire of open questioning and active listening to obtain feedback and confirm requirements

Uses appropriate terminology and non-verbal features to explain requirements

Numeracy

1.4, 1.7, 2.4

Completes basic calculations to determine time taken to complete work within predetermined timelines

Prepares basic estimates, cost benefit and risk analyses according to pre-existing budgets

Navigate the world of work

1.6, 2.2, 2.6

Adheres to all relevant organisational policies and procedures, and considers own role in terms of its contribution to broader goals of work environment

Interact with others

1.3, 2.1, 3.2, 3.5

Collaborates with others to achieve joint outcomes, playing an active role in facilitating effective group interaction

Get the work done

1.1, 1.4, 1.7, 2.3, 2.5, 2.6, 3.3, 3.4, 4.1, 4.3, 4.4

Accepts responsibility for planning and sequencing complex tasks and workload, negotiating key aspects with others

Monitors progress of plans and schedules, and reviews and changes them to meet new demands and priorities

Applies systematic and analytical decision-making processes for complex and non-routine situations

Uses evaluation and analysis as a means to continuously improve work practices and processes


Sectors

Workforce Development – Human Resource Management